Required Skills

fresher Bpo Voice Revenue Cycle Management US Healthcare Claims Adjudication Operations RCM Claims Processing

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 18th Jul 2022


Give wings to your career as an AR caller by joining our accounts receivable team at Hyderabad location.

Designation: Trainee / Associate / Senior Associate

Process : Blended Process 70% Voice 30% Back Office

Shift: Night ( 6pm to 3am / 8pm to 5am )

Location: Hitec City , Madhapur, Hyderabad


  • Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
  • Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference
  • Record after-call actions and perform post-call analysis for the claim follow-up
  • Assess and resolve inquiries, requests, and complaints through calling to ensure resolution at the first point of contact
  • Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc. prior to making the call
  • Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments
  • Required :

Freshers to 4 years

Education : Undergraduate / Graduate

Address: GeBBS Healthcare Solutions , Trendz metro, opp. Image Hospitals, HITEC City, Hyderabad, Telangana 500081

Contact Person: Udayasri K

Walkin Time : 11am to 7pm

Company Information