Give wings to your career as an AR caller by joining our accounts receivable team at Hyderabad location.
Designation: Trainee / Associate / Senior Associate
Process : Blended Process 70% Voice 30% Back Office
Shift: Night ( 6pm to 3am / 8pm to 5am )
Location: Hitec City , Madhapur, Hyderabad
Description
- Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
- Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference
- Record after-call actions and perform post-call analysis for the claim follow-up
- Assess and resolve inquiries, requests, and complaints through calling to ensure resolution at the first point of contact
- Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc. prior to making the call
- Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments
- Required :
Freshers to 4 years
Education : Undergraduate / Graduate
Address: GeBBS Healthcare Solutions , Trendz metro, opp. Image Hospitals, HITEC City, Hyderabad, Telangana 500081
Contact Person: Udayasri K
Walkin Time : 11am to 7pm