Customer servicePeople orientationCustomer Service ExecutiveCounsellingPrincipal
Work Authorization
Citizen
Preferred Employment
Full Time
Employment Type
Direct Hire
education qualification
UG :- - Not Required
PG :- - Not Required
Other Information
No of position :- ( 1 )
Post :- 6th Dec 2022
JOB DETAIL
Attributes
As he/she is the face of the organization, they should first have a commitment to the role, and the values and philosophy of the company. Strong Customer Service focus should be there
The candidate should have pleasant personality and should be good with words.
The candidate should essentially be a graduate in any discipline. A graduate in English will be preferred.
They should have good communication skills and be social in nature so that they can deal with all sorts of visitors coming to the campus.
The candidate should be able to give extra hours when situation demands.
Should be a quick learner with presence of mind.
Should have a positive attitude and approach to work
High people orientation with the ability to work in a team is a must.
Basic Knowledge of Computers, good hold on applications like MS-Word and MS-excel is a must.
Should be neatly and professionally dressed at all times.
Job Duties
Greet all guests courteously and make them comfortable while waiting at the reception area.
Ensure the upkeep of and decorum at the reception area
Escorting guests to the counseling rooms and informing the concerned person (whom they have come to meet)
Maintaining the visitor book
Seeing that guests and visitors are offered tea/coffee/water as soon as they are seated.
Attending calls: Receiving, and responding, as pleasantly as possible while trying to provide full information, and support to the caller.
Tele-calling duties will be assigned whenever necessary
Responsible for maintaining the telephone registers including call tracking
Multi tasking, needs to juggle between receiving calls and at the same time attending the client or customer present physically in office.
Maintaining important documents, records, and files in a proper and organized manner
To be of assistance to the Principal and administrative heads of the organization.
Responsible for all the courier and its associated services including maintaining a continuous database for the same
Performs routine office tasks as necessary for the presentation of a professional office.