Ability to follow instructions and work in a team environment.
Detail-oriented.
Exceptional analytical and conceptual thinking skills.
Advanced technical skills.
Excellent documentation skills.
Excellent oral and written communication skills.
Creation of Functional specifications, System/Process flows, Task lists and Test cases.
Strong analytical skills are required for manipulating data, probing issues, providing insight and assisting IT teams to resolve operational and customer incidents within agreed SLAs.
Ability to work productively in a dynamic, priority shifting, deadline-driven environment.
Performing hands on system configuration
Testing experience (on mobile devices is beneficial but not essential)
Know how the software development lifecycle works
Enjoy collaborative working as part of a cross-functional team, are familiar with agile principles, and are passionate about sharing knowledge internally
Key responsibilities
Assisting the project delivery team by providing clear delivery tasks and milestones for all IT solutions and ensuring the team understands, clearly communicates progress and immediately raises any issues with regard to delivery commitments.
Supporting the business with user acceptance testing and implementation rollouts in the production area.
Interacting with business analysts, quality engineers and UX/UI designers
Validating requirements and system design
Supporting the Release and Incidents team to quickly find and fix any issues with the production Apps
Bug Tracking
Help identification of real issues behind incidents raised by internal and external customers.
Always keeping one eye on the latest Mobile technologies and share the knowledge within the organisation