Required Skills

Change management IT risk Network administration LDAP Access management Active directory Problem management Incident management Auditing Identity management

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 18th Jul 2022


The key responsibilities:

  • Subject matter expert on Ping Directory and other Directory technologies with focus on
    problem solving
  • Support multi-domain environment which may include hybrid setups like Active Directory and
    Azure AD.
  • Troubleshoot technical issues and support incident management as per applicable SLA, provide
    root cause analysis and support problem management.
  • Lead major incident troubleshooting session through effectively coordination with other teams
    and restore service operations at the earliest.
  • Solve technically complex, strategic cases by appropriately engaging other business teams as
  • Serve as a technical lead and assist team members as needed
  • Proactively monitor critical patch releases as published by vendors and plan, install and test at
  • Plan major and minor version upgrades considering the effectiveness and risks in the to-be
  • Monitor existing alerts and perform routine health check of services.
  • Strengthen monitoring
    proactively as and when gaps are identified.
  • Lead Change management through documentation, planning, deploying and support post-
    change validations.
  • Identify improvement opportunities and lead them through architecture, build, deployment
    and bring in operating efficiency.
  • Ability to make SOX/audit-related assessments, document changes, deploy feasible changes.
  • Monitor service mailbox and support end user queries
  • Support IT Risk or audit teams with reports, evidence, and process walkthroughs
  • Document and update Standard Operating Procedures (SOP) and operational runbooks
  • Below are the deliverables expected from the candidate to provide services to clients through following

key areas of IAM:

  • LDAP Directory services
  • User provisioning
  • Privilege Identity Management
  • Access certification
  • Access management and federation
  • Entitlements management
  • Role management
  • Strategy and road map for Identity & Access Management

Key Skills

  • Ping Directory LDAP Directory services
  • User Provisioning Privilege
  • Identity Management Access certification
  • Access management and federation
  • Entitlements management Strategy and road map for Identity & Access Management Strong authentication

Company Information