• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 27th Jul 2022

Job Title Jira Admin

Location Hyderabad/Remote

Employment Type- Full TimeTime Shift :1pm to 10pm & 5pm to 2am
Post Lock down :Hybrid System (Currently WFH)
5pm to 2am Shift Completely work From Home

Company Overview

At Softility, we harness the power of data and automation to help large organizations solve their toughest problems in the space of IT, Network, Security, and Cloud Operations - with a firm focus on improving efficiencies, eliminating downtime, and improving margins and profits, thereby helping "our customers" delight "their customers". Our expertise with open-source innovationand partnerships with the world's leading technology firmsallows us to leverage technology to innovate customized business solutions to help our customers transform digitally, faster. Softility is headquartered in Washington, DC metro area, with offices in Hyderabad, India, and has a vibrant workforce with proven credentials in the digital technology space, servicing clients from verticals ranging from Enterprise, Telco, Local Government, Health, and Manufacturing. We hire the best of talent, partner with the most innovative and cutting-edge technology companies to help our customers transform and win in the digital era.

Website http://www.softility.com

Responsibilities

Serve as a point of contact for Enterprise Systems Jira as a technical resource
-> Responsible for Atlassian suite engineering, development, configuration, integration, implementation, operations and maintaining
-> May cross train other team members on Atlassian suite and be cross trained on other enterprise systems
-> Administer and support customer Atlassian (JIRA, Confluence, Service Desk) instances
-> Discover and populate the Insight CMDB
-> Accurately and consistently document necessary information that is easily digested by other people (Wiki articles, procedural documentation, technical briefings).
-> Provided technical and administrative support for current and future confluence implementations
-> Demonstrate strong interpersonal and verbal communication skills.
-> Design, build and maintain Jira Software and workflows including project workflows, screen schemes, permission schemes, notification schemes required to support on-boarding and off-boarding activities.
-> Design, build and maintain inter-project data flows, automations to support complex business processes.
-> Developing components (add-ons) or customizations for the Atlassian suite of tools.
-> Developing interfaces / connectors (custom or open source microservices) with enterprise systems and services for various integration projects.
-> Build Atlassian automations or external automations as needed
-> Create technical documentation for all scripts and integration points for Jira and Jira Service Desk.
-> Attend standing project meetings, agile ceremonies

Required Experience/Skills:
Bachelor’s degree preferred
-> 3-8+ years as an Atlassian expert with the JIRA, JIRA Service Desk and Confluence applications and administration
-> Excellent documentation skills to create reference Atlassian Suite with primary references to (Atlassian/Jira)
-> Hands-on prior contribution and leading: development of connectors, Atlassian: development, configuration, integration, implementation and operations
-> Hands-on experience using JIRA REST APIs for integration with other tools.
-> Experience with Insight CMDB.
-> Desire Atlassian certification for JIRA, JIRA Service Desk and Confluence, with a preference of experience with deployment and management of the before mentioned applications in an Atlassian Data Center configuration.

If interested please share your resume nmunigala@softility.com

Current ctc

Expected ctc

Notice Period