Should have past working experience with Cordova, Ionic, React, Xamarin.
Past experience in the Application Monitoring Tools like AppDynamics,
Google Analytics, UserExperior, SonarQube.
Manage and co-ordinate L1, L2 (Vendor) and internal team for application support Maintenance of Digital applications (Front end)
Implement proper governance and establish best practices for production support and implement continuous service improvement processes.
Coordinate with integrated system for backend issue resolution
Co Ordinate with Infra support team for H/W and infra related issues
Align teams for sanity checking of applications post server patching activities
Use various monitoring tools like Google Analytics, User Experior and App Dynamics for trouble shoot and monitoring the health of the production systems and to identify the RCA of the issues.
Lead and Manage MOT testing team
Create/Review test plans and test cases as per BRD
Attend walk through with business teams as and when required for understand the testing