Learning the capabilities of our Planon software portfolio in order to translate innovative ideas to solutions.
Delivering continuous services to the customer in line with our contract and SLA
Keeping customer s Planon application up to date to latest standards and best practices
Guiding customers in Planon processes of change requests, incident management and handling escalations
Guiding (new) customers in how to best translate their business needs and processes into the application.
Being the Planon eyes and ears on customer sites to identify improvement opportunities in close cooperation with the account manager.