Required Skills

Unix Performance tuning SAP Linux Weblogic Consulting HTTP Windows Oracle Troubleshooting

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 1st Apr 2022


Position Summary


The role of the Senior Support Engineer - Oracle Fusion Middleware (SOA) is to provide exceptional remote-based support for mission-critical Oracle SOA-based applications and related Oracle Middleware Technology Products such as WebLogic, as part of our global customer support team.


Essential Duties & Responsibilities

  • Solve complex customer issues using methodical troubleshooting based on expert knowledge of Oracle SOA functionality (including BPEL, Mediator/Service Bus, Business Rules, Adapter framework), and its Oracle technology stack
  • Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high-quality customer experience
  • Provide remote-based support of Oracle Fusion Middleware technology products, and particularly Oracle SOA
  • Support client customizations, advising on upgrades and implementations
  • Solve complex issues around SOA and WebLogic, including tuning issues, OFM database repository, security, and the network transport layer.
  • Have expert level knowledge of the UNIX/Linux and Windows operating systems.
  • Be a pro-active contributor to a support organization which is running 24x7x365, this will require the ability to work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours
  • Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity
  • Collaborate with team members in a virtual team environment to extend field experience to different client situations
  • Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience

Company Information