Telangana - Hyderabad

8 Years

- /- ( )

Required Skills

Service delivery Production support project support Client relationship management Manager Technology Customer support delivery operations Middleware

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 12th Apr 2022

JOB DETAIL

  • Responsible for day-to-day offshore service delivery operations
  • Work effectively with individuals on offshore and onsite locations while providing quality leadership
  • Provides direction and leadership to the Support delivery team
  • Acts as a point of contact for client issues, escalations and complaints
  • Reviews and analyses day-to-day operations to ensure SLA commitments are met
  • Provide regular weekly/monthly status reports for client and attends review meetings
  • Works with and drives forward improvements within the teams and produce recommendations for service improvements

Company Information

SAHAKAR SOLUTIONS AND TECHNOLOGIES LLP

hr@sahakarsoft.com

9030025656