• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 9th Apr 2022

Primary responsibilities:

• Answer calls of customers to tell them about the services of company, handle orders and resolve their queries and complaints in a timely manner
• Keep database of customers up to date and correct errors in it
• Process orders of customers, issue invoice and dispatch the order on time
• Follow up to ensure that appropriate actions were taken on customers requests
• Follow-up with customer for documents and timely payment
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
• Refer unresolved customer grievances or special requests to designated departments for further investigation