Perform User administration and role/profile assignment.
Perform Role Creation, Modification and Full trouble shooting support for the users authorization failures in all SAP applications and resolving the Security issues and support in integration testing of Roles/Profiles.
Maintain the integrity of the SAP environment by managing the SAP Correction and Transport System (CTS) to ensure all configuration and development objects are promoted properly.
Distribute the online SAP user workload and monitor and manage the SAP background job workload.
Perform OSS / SAP Service Marketplace: Searching notes & creating OSS messages for the respective queries to improve the Performance. And software download, Maintain System Data, License Key & Maintenance Certificate, Developer & object registrations and connection maintenance etc.
Starting and Stopping SAP instance/(s).
Preventive Maintenance activities - Support Pack/Plug-in implementations, Kernel upgrades, OSS note applications and to apply support pack for Java using JSPM.
SAPGUI/SAPLGPAD troubleshooting and maintenance/upgrades/installations.
Prepare and maintain system documentation, procedures, and standards.
Perform SAP Database Administration Space management, database reorganizations, design and implement backup and restore strategy, maintain database security, administer database performance, database problem determination and resolution, etc.
Perform SAP Installation, Post installation, client administration, System Refresh and Post-Refresh activities as required.
Perform parameter modification, Buffer, memory management, performance tuning and troubleshoot.
Perform SAP Licensing Indentify inactive user, user classification and prepare System Measurement result for SAP Global Audit team.