• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 17th Sep 2022

Responsibilities:

• Can participate/demonstrate work to the client via presentation or orals to articulate developed SFDC features and can propose solutions.
• Enthusiastic, professional, and confident personality, with a focus on customer success.
• Excellent listening, reading and communication skills to fully understand the customer requirements and pain points.
• Driven by customer success with a team player attitude.
• Be able to break down a customer's business process in its component parts, understanding where the pain points are and produce good documentation, flowcharts, swim lane diagrams and wireframes.
• Effective participation in discovery workshops and able to conduct research, formulate questions, understand the client needs and project goals, and create user stories based on the discovery workshop.
• Lead future state design considerations including Prototyping, Asset recommendations, Future State System Context and Future State Process Flows.
• Work closely with project Development, Integration and QA team offshore.
• Assist the implementation team with issue resolution by documenting, prioritizing, reporting, evaluating, researching and resolving impacting issues.
• Participate in functionality review by facilitating the demo.

What you will bring:

• 5-9 years relevant experience in Business Analyst role
• Experience in salesforce platform and/or GCP is highly preferred
• Expert in creating the flow charts and wireframe
• Expert in gathering business requirements, using industry standard business intelligence tools to extract data, formulate metrics and build reports
• Strong technical background
• Expert at data visualization and presentation.
• Advises and guides clients towards best practices for salesforce.com user setup including roles, profiles, security model, permissions and groups.
• Ability to communicate clear and concise requirements to developers and quality analysts
• Highly flexible, with the ability to identify, analyze and solve problems systematically in a fast-paced, rapidly-evolving organization
• Ability to take the complete ownership and can work under pressure
• Authors functional design and configuration specification deliverables based on clients business requirements