Required Skills

Unix IT services Automation Linux Production support HIPAA Problem management Windows Monitoring Business operations

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 18th Jul 2022

JOB DETAIL

Responsibilities

  • Monitoring and assessing client system behaviour and status, identifying, planning and implementing improvements
  • Ensure the availability and performance of databases supported by the team
  • Ensure services are secure with minimal downtime
  • Provide proactive monitoring of database system
  • Provide customer health checks as required
  • Take on New Technologies as the Company requires
  • Be a Technical Escalation point for more Junior members of the team .
  • Drive Automation and application of Standards to reduce the volume of incidents

Requirements

Experience:

Essential:

  • 8-10 years plus experience in Enterprise level Oracle Database and EBS Administration
  • Proven track record providing production support including monitoring and tuning
  • Excellent interpersonal skills
  • Expert in supporting EBS across versions 11i to R12.2
  • Expert in cloning methodologies including using filesystem snapshots
  • Expert in patching and maintaining the EBS technology stack components - iAS, Weblogic, Forms and Reports
  • Experience of Oracle RAC, Oracle CRS
  • Experience of Oracle Dataguard
  • Experience of Oracle Performance Tuning
  • Experience in installing, upgrading and patching of all Oracle RDBMS Versions to 12

Desirable

  • Experience of supporting Oracle Fusion Middleware products such as SOA, OID, OAM
  • Experience of installing and supporting OCI/AWS Cloud Solutions
  • ITIL Foundation Certification
  • Proficiency with Unix/Linux and Windows operating systems to a level below a dedicated Systems Administrator

Generic Data Intensity Ltd Responsibilities and Attributes

  • Be able to support and prioritise multiple incidents across multiple (150) customers
  • Understand and apply ITIL Principles in everything we do.
  • Have a focus on Problem management to drive down incident volumes.
  • Be committed to personal development and learning for yourself, as well as for the greater good of your team, the wider organisations and its customers
  • Show a passion for our core vision to focus on commitment to customers and to continually improve our business operations and offering
  • Demonstrate drive and energy to get things done
  • Adhere to required Compliance Programme standards, following and implementing business operating procedures, processes and policies where appropriate
    1. Ensure any problems, incidents or complaints are reported to your Line Manager or the Compliance Officer
  • Act in a professional and competent manner, to enhance the reputation of the Department within and outside the organisation
  • Deputise for colleagues where required and according to the Scheme of Delegation

Personal Attributes

  • Proven experience working within a team
  • Excellent spoken English and a positive telephone manner
  • Good written English for formal and informal information exchange with clients

and the team

  • Commercial awareness
  • Professional manner

 

Company Information