Responsibilities
Assist in the administration of the Salesforce basic functions such as account maintenance, customizing and implementing profiles & roles, sandbox management, security settings, sharing rules, validation rules applications, custom objects, custom fields, page layouts, workflow, approvals, dashboards, reports, etc. Manage third party plugins and integrations.
Quickly identify business risks, inefficiencies, issues, and opportunities related to Salesforce application administration and evaluate new releases of Salesforce to determine functionality requirements and provide detailed information to the Business Systems Manager.
Expectations
- In depth knowledge of Salesforce Functions.
- Strong technical and functional proficiency in Salesforce administrative tasks including, and not limited to: Profiles, roles, security, workflows, validation rules, triggers approvals, advanced formulas, custom objects, reports, and dashboards.
- Self-motivated, flexible, team player with solid multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities.
- Attention to detail with the ability to analyze and solve complex problems.
- Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams.
- Demonstrated ability to learn and embrace new technologies, applications, and solutions.
Role Requirements
- 4+ years of hands-on experience with Salesforce implementations, testing & support.
- Salesforce.com Administrator Certification (ADM201 or higher).
- Salesforce Development experience is an advantage.
- Bachelor s degree in Computer Science, Business Management, Information Management Systems or related field or equivalent experience.