• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 21st Sep 2022

What you will do:

• Install, configure, upgrade, maintain and support MS SQL databases based on client s service requests and maintenance.
• Monitor and optimize operational resources and query performance
• Provide remote support and resolution via phone and or remote-control screen sharing software, or onsite working directly with end-user and equipment.
• Produce, maintain, and update technical documentation.
• Monitor performance of SQL instances and server applications, identify root-cause and resolve issues.
• Optimizing and evaluating the system regularly
• Complete and update support tickets.
• Ensuring that the highest quality of service is provided to promote superior customer satisfaction.
• Bear high levels of responsibility: making decisions, being accountable.

What you will bring:

• Bachelor s degree in an I.T. related field is preferred.
• 7+ years of work experience with Microsoft SQL in enterprise IT environments (Required)
• 5+ years of work experience with SQL monitoring solutions. SQL Sentry or equivalent. (Required)
• Proven diagnostic and troubleshooting skills with direct focus on the source of problems to solve the problem quickly and effectively. (Required)
• Microsoft Windows Server 2012R2/2016/2019 (Required)
• Experience with Azure SQL Cloud Migrations and Management (Highly Desired)
• Experience with a support ticketing system, Autotask is a plus.
• Excellent communication skills both verbal and written
• Excellent customer service skills
• Strong hardware/software troubleshooting skills
• Show flexibility under changing conditions
• Excellent time management
• Able to work well within a team
• Preferred Certifications
  • Microsoft Certified Azure Database Administrator Associate