Participate in discussions, help with the design and implementation of Salesforce solutions.
Help design, implement and automate solutions for various Customer Relationship Management (CRM) and Customer Experience (CX) business systems.
Support stakeholders and peers in the use of CRM and CX systems.
Take on various CRM and CX responsibilities, including design and implementation of solutions.
Work closely and share ideas with other teams who will use CRM and CX systems.
Learn new things and grow rapidly from constant exposure to innovative ideas, concepts, and patterns.
Qualifications:
Extensive experience working with Salesforce solutions (e.g., Sales Cloud, Service Cloud, CPQ, Community Cloud, Partner Relationship Management). Certification preferred.
Experience working with Salesforce technologies (including Apex, Visualforce, SOQL, etc.).
Experience working with Lightning and Lightning Web Components.
Strong knowledge of Salesforce development best practices, such as bulkification, recursion checking, abstraction, SOQL and DML efficiencies, and platform governor limits.
Experience working with Salesforce CI/CD solutions (e.g., Copado).
Experience working with various middleware solutions, including the use of RESTful API’s.
Experience in the design and development of CRM and CX solutions, applications, and integrations.
Knowledge and/or experience with responsive web technologies (e.g., JavaScript, HTML5, CSS 3).
Knowledge of Microsoft Azure DevOps.
Ability to learn and adapt quickly to new business domains and technologies.
Ability to conceptualize and articulate ideas clearly and concisely to both technical and business stakeholders.
Strong problem-solving skills, including learning and reuse by leveraging patterns and frameworks.
Excellent written and verbal communication skills in English.
Understanding of and experience with Agile principles and practices.
Ability to work in both direct and remote team settings.
Adapt quickly to new business domains and technologies.