Required Skills

Team Management

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 9th Aug 2022


Roles and Responsibilities:

  • Deal with complex and routine enquiries from students, clients and staff by email and phone, ensuring accurate and professional responses at all times. Act as role model to team.
  • Process complex student course changes, liaising with the Head of Student Information, Student Finance, IVO and PSLs as appropriate.
  • Ensure that complete and up to date process maps and operating procedures are maintained for all processes and tasks carried out within own department.
  • Ensure full departmental compliance with ULaw policies, procedures and regulations.
  • Ensure the timely preparation, collection and distribution of student information and records to meet deadlines.
  • Provide updates on individual student cases as and when requested by internal Student Information staff.
  • Actively look for ways to improve services and procedures and bring proposals to the attention of line manager.
  • Proactively collaborate with campus and central teams to support service delivery and continued service improvement.

Company Information