• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 23rd Jul 2022

Responsibilities

Serve as the first point of contact for inbound support requests via web, e-mail and phone.

Establish and maintain working relationships with internal teams, including professional services consultants, product management, engineers, and support staff

Maintain current functional and technical knowledge of the entire product line

Manage and drive competing requests across simultaneous client engagements

Provide clear and constructive product feedback to product management based on customer requirements

Help to document best practices in developing and deploying solutions

Web-based scripting technologies (JavaScript and VBScript).

General knowledge of common database systems (SQL Server, Oracle, MySQL, etc.).

SQL query writing.

Basic networking skills, to include operating systems and OS security interactions.

General knowledge of ETL processes and data modeling / data warehousing.

Strong understanding of Web Application technologies

Knowledge of Java and VB.NET programming language.

Web server setup and configuration (IIS, Tomcat, Weblogic, etc.).

Experience with data-driven web applications.

Will identify and solve client problems as needed.

Qualifications

Around 2 years of relevant work experience preferred

Bachelor s degree in Computer Science or other relevant field of study preferred