80% Documentation: Gathering the requirements from subject matter experts, write clearly and accurately about application functionalities, workflow processes, and graphically represent the concepts. Audience receives the readability document.
10% E-Learning Modues: Includes voice over and animations. Develop objectives to ensure content matches with the subject Ensures the audience visually understands the concepts.
5% Document Repository: Maintain document repository and classification of different applications documents into respective repositories. Ensures that documents are accessible to users easily.
5% Communication: Analyze the recipients and publish documentation Communicate to users about new development and recent changes to existing in a release
Required Skills:
Write in a clear and concise manner Helps the audience to easily understand the concepts
Document Development Life Cycle Helps to effectively deliver the documents
Creating style guides Style guides helps as a standard for the writing and design of documents
Creating template Template helps to place the content in the right format
Listening Skills Helps to pay attention to the subject matter expert while providing the inputs
MSTP (Manual of Style for Technical publications) Knowledge on MSTP helps to better customize the style guides as per company requirement
Adobe Frame Maker Helps to prepare large documents (more than 150 pages)
Adobe Robo help Allows to generate help files
MS Visio Allows to create workflow diagrams, road maps etc.
Microsoft Word Write documents
Microsoft Power Point Prepare presentations
Snag IT Capturing and editing screenshots. Preparing logos
Articulate Story line Generate E-learning modules
Adobe Captivate Generate audio to synchronize with the e-learning module