Required Skills

Non Voice Process Ad Operations online advertising

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 9th Nov 2022


Designation: Content Moderator trainer

Qualification: Any graduation

Experience: 3-6 Years

Package: 3-5 LPA

Delivery Location: Hyderabad

Immediate joiners are welcomed

Must Have: Should have a good experience in Content moderation, Training domain!



  • Structure on-boarding training requirements, Pre Process, Process, customer Visits etc
  • Ensure all new employees go through the defined new hire learning path for their respective

roles in the account

  • Participate & Lead the KA and KT activities for the transition account and work with the client

and stakeholders to Ensure that processes knowledge is documented and transferred to the

operations team

  • Support new hires during OJT and go-live
  • Manage/provide refresher and remedial training for existing employees
  • Maintain trainee data and information in the central repository to Ensure audit readiness
  • Generate training reports from time to time
  • Provide feedback and coaching to analysts on the floor
  • Analyze training need for employees, single point of contact for the account for any training


  • Responsible for account level training metrics
  • Responsible for adhering to training guidelines defined by the BU training Function
  • Responsible to work with operations to bridge gaps during training
  • Provide pro-active training intervention / guidance to leadership targeting metric / business




  • Acts as front-line security gatekeeper for Clients online advertising marketplace (Google


  • Perform analysis (detailed) on the Clients Advertising platform to identify and fight fraud,

Phishing and other unsafe advertising and supply practices.

  • Identify & share with clients on concerning or anomalous trends or patterns and ad quality risks

and violations

  • Proficient with G Suite (Word, Spreadsheet, Presentation)
  • Should be acquainted with the communication nuances of the local audience possible kinds of

errors that one would expect in the location

  • Excellent spoken and written Communication Skills. Has to have a good understanding of

functional Grammar and MTI

  • Needs to have strong training ability
  • Good rapport building skills, extremely methodical and organized
  • Feedback and Coaching skills
  • Good analytical ability
  • Good reading / learning, researching – Skills
  • Demonstrated Customer Service Skills

Company Information