Required Skills

branch operations operations management banking

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 22nd Aug 2022


Guide, train & handhold branch staff including staff handling branch operations to ensure execution of the processes in compliance with regulations & policies of regulatory bodies & the Bank.


  • Act as a single point contact for the branches to support them in operational activities
  • Coordinate with Cluster Heads, Branch Heads for the smooth functioning Banks operations and business.
  • Conduct process adherence check based on standard check list to hand hold the team in operational improvements.
  • Branch visits and process adherence check report/s shall be submitted for review on monthly basis.
  • Identify training needs and initiate training programs based on the results of the process adherence.
  • Submit training reports, initiates to hand hold and correct process gaps, if any.
  • Guide & train all Branch staff of the assigned cluster.
  • Ensure effective liaison between the branches and the Head Office departments
  • Take ownership of the operational discrepancies arising from the allotted branches and initiate corrections.
  • Handhold employees to identify process gaps and equip them to correct Process gaps.
  • Based on the significance of the deviations, course corrections shall be implemented on priority basis
  • Conduct a Follow up process adherence check to ensure effectiveness.
  • Submit the monthly report of training sessions conducted for Branch Staff.
  • Ensure that the branch staff are also equipped to perform micro banking activities.
  • Ensure that regulatory and mandatory orders are adhered by the branch staff.
  • Handhold Branch Manager, Branch Operations Manager & other officers to close audit queries & NCRs and also to avoid reoccurrences.
  • Ensure Bank staff are aware of the latest regulations by the regulatory bodies including RBI.
  • Train Branch Staff on regulatory circular from RBI or other statutory bodies.


Company Information