• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 8th Jun 2022

1. Responsible for establishing the Piramal brand and managing the sales and business development activities for the small ticket Personal Loan segment 2. Responsible for overall sales and cross sell targets through building and development of internal team and external channels (micro - connectors, micro campaigns and centralised leads) and also maintain adherence to customer satisfaction and profitability metrics 3. Monitor the leads and check for the quality of sourcing and ensure quick conversion of prospects as per the targets set 4. Implement and engage in branch promotion activities for establishing the brand and increasing market coverage Roles and Responsibilities 5. The incumbent is required to have a good knowledge and understanding of the Personal loan market 6. Responsible for customer management including all the customer related queries, issues, grievances and focus on resolving them at the earliest along with other cross functional teams in the branch 7. Ensure that all customer documentation is maintained in the prescribed format and transfer of documents is done safely and seamlessly 8. Provide market feedback on product offerings, channels and processes to the senior levels to improve the same 9. Deploy and ensure adherence by team to effective controls and processes to ensure risks are measured, monitored and controlled on an on-going basis 10. Collaborate and provide requisite data for risk management and internal audit processes 11. Responsible for knowing and complying with all the legal requirements as per the law of the land 12. Support collections team in assessing delinquency 13. Ability to hire and build DST team and provide support to HR in hiring process 14. Responsible for payment of channel partners (connectors) timely 15. Ensure DST and channel partners (connector) development through right training initiatives 16. Model and foster behaviours that support the organizations values and culture creating an atmosphere of trust, cooperation, accountability and dedication to the organization 17. Monitor individual & team performance and take steps to improve productivity and correct aberrations 18. Ensuring that the engagement and motivation levels are high in the team 19. Willingness to adapt to digital tools and processes
 

Desired Candidate Profile • 4 - 7 years of experience in sales preferably in NBFC • Minimum 3 year of team handling experience in Personal Loans segment, preferably in small ticket size • Ability to liaison & follow-up with external and internal stakeholders • Experience of recruiting and training of sales team and channel partners • Good written & verbal communication skills • Ability to work under tight deadlines • Knowledge and understanding of Personal Loan market • Knowledge of compliance regulations as issued by NHB, RBI etc.
 

Perks and Benefits