System designWorkflowApplication developmentVirtualization
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 11th Aug 2022
Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform.
Provide software coding and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development
Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the
Good understanding and implementation knowledge of custom application through App Engine.
Purpose of certifying all applications for use after the upgrade completes.
Coordinate and solve complex technical data and transformation issues.
Obtain and analyze/interpret business requirements to purpose sustainable solutions in ServiceNow.
Answer how to technical and application configuration questions.
Develop, maintain, and execute reports to ensure system operation meets performance targets.
Create and maintain system design and operations documentation.
Complete other duties as assigned.
Enable tracking of cloud/virtual inventory
Manages and improves ServiceNow Discovery and ServiceNow Services Mapping for cloud inventory
Provides governance to ensure the integrity of the Configuration Management Database
Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements
Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives
Build and support integrations with data sources other than ServiceNow Discovery
Setup and administration of MID servers if needed
Add/update/remove Discovery credentials
Create/update/remove Discovery ranges and schedules
Monitor CMDB health and resolve conflicts between data sources. Interpret Discovery logs and data to diagnose issues.
Define identification and reconciliation rules
Create/update/remove identification and reconciliation rules
Produces management information, including KPIs and status reports, with an operational and a management focus