Welcome to Precision! Where Talent is nurtured, and Dreams come True.
We are looking for System Engineer / Desktop Support Engineer for with 1 to 3 years of experience possessing the following skills
JOB LOCATIONS : Jaipur -Vaishali Nagar
Position System Engineer
Work experience 1 to 3
Employment type Full time
Job Function End-user Support
Industry Information Technology & Services
Education Any Graduation (or) Diploma Mandatory
Reporting to Service Delivery Manager /Team Lead
Windows Support Genera
- Trouble shooting of all types of Hardware (Desktops, Laptops, & Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office)
- Installation and configuration of Windows/Linux based operating systems (Windows Xp, Vista,7,8 & 10)
- Good experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 & IBM Lotus note.
- Installation and Managing of antivirus products
- Taking Regular data backup and restoration of data & mail backup of MS outlook (PST files).
- Installation, Configuration of Biometric devices.
- Configuring & troubleshooting of Desktop/Laptops for L1 level & Managing data backup and recovery.
- Managing of DNS, Active Directory, basic window server
- Troubleshooting basic thin client issues.
- Basic troubleshooting of networking LAN, WAN, basic installation and configuration of Routing & Switching ).
- Call logging to ISP for LAN / WAN link & PRL line issues & having good knowledge in IPV4 addressing, switching (802.1q, STP), Routing (DHCP, RIP, EIGRP, OSPF, BGP) also arranging networks during video conferences.
- Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support.