Required Skills

Pdd Requirement Gathering Telecom OSS Stakeholders Management Lean Six Sigma

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 29th Apr 2022


Business Analyst - Telecom Domain Only

Mandatory have- Experience in Telecom domain, experience as a Business Analyst

Roles and Responsibilities

  • Conduct gap analysis and business due-diligence to identify digital transformation
  • Work with product architects on business case development and project plan.
  • Lead the daily scrum meetings, scrum retrospective meetings and set the priorities for the team. Work on Agile methodology for product delivery
  • Communication with business stakeholders and internal team.
  • Build training documentations and conducting training sessions with internal and business stakeholders.
  • Ensure project plans are built and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation
  • Help in Implementation of statistical or mathematical models in the product as per product requirement. Bridge the optimization model and business gaps
  • Ability to identify opportunities, create solutions, present them as business cases to key stakeholders and execute the solution proposed.
  • Process mapping and identifying non-value add steps to create lean and agile processes.
  • Responsible for identifying business problem areas and aligning themselves to the pain areas through GB/BB/Other Projects
  • Strengthen and enhance internal processes to make them more efficient and effective by identify process improvement/re-engineering opportunities.
  • Seek opportunity for Automation, Robotics and other technology solutions to bring scalability in the processes
  • Help our clients to simplify and improve their operations by developing business cases, analyzing clients as-is processes and create end-to-end automation solution blueprints
  • Responsible for working with the clients Business excellence & Operations teams to hunt down processes for RPA & conducting initial RPA process investigation, priority, assessment & fitment analysis. You will be responsible for PDD (Process design document)
  • Act as customers key contact and guide them through the analysis process and become their trusted advisor on process automation
  • Provide quality consulting service by applying lean, six sigma and other relevant quality methodologies with the objective to reduce cost/cycle time, improve productivity, increase revenue, improve product/service quality, and/or realign organizational practices with business strategies
  • Work in coordination with other departments to incubate new solutions and technology for existing and new businesses
  • The incumbent will be responsible for the below mentioned roles and responsibilities.
  • Analyze and model the business domain to create a complete picture of work-flows and technical requirements fulfilled by existing and proposed software
  • Create functional requirements in use cases and coordinate requirements walk-through and sign-offs
  • Enabling the technical team to gauge the requirements from a functional perspective to define the business problem and primary objectives of the project
  • Perform detail analysis of the process and prepare a Process Understanding Document along with AS IS & TO BE process maps
  • Creating detailed project road maps, plans, schedules, support structure, and work breakdown structures
  • Create user manuals, administrator Instructions, developer document activity diagrams and map processes and data flow
  • Create Benefit Summary/Case, detailed RACI matrix and CBA of projects
  • Analytics, Expertise in Six Sigma approach


  • Six Sigma GB/BB
  • Solutioning
  • Business Analysis
  • Business Transformation
  • RPA thought leadership
  • Experience in process assessment for RPA using BluePrism, UIPath, Automate & Automation Anywhere)
  • Analytical Ability
  • Customer service orientation
  • Technical Expertise
  • Concern for Excellence
  • Ms Office
  • BPM tools (Ms Visio, Bizagi etc)
  • Oral and written communication


Company Information