Service Now - Nuvolo
Shift timing General
Qualifications and Skills:
- Minimum 4+ years experience with ServiceNow, however experience with other enterprise-class IWMS programs may be considered
- 4+ years of Programming experience in any language, hands on Experience in Javascript Programming
- Good to have integration experience with Web Services, Middleware Solutions such as TIBCO, J2EE, J2ME, JSP, Servlets, Java Scripts, JDBC, AJAX, XML, SQL Server 2008R/2012, Oracle 9i/10g/11g, MS-Access, My SQL, EDI, XSLT, .Net or other integration technologies
- Experience or understanding of real estate, facilities management, maintenance and operations, capital projects and condition assessments preferred
- Experience of working with Data Migration and ERP/IWMS Implementation engagements
- Project Management skills, with emphasis on on-time deliverables management.
Project Delivery
- Review existing client documentation
- Assist in conducting client interviews and workshops
- Assist with development of project deliverables as required including: Functional requirements, As-is and to-be process flows, Current and future state technology diagrams, Functional design documents, Use cases and test cases, Test and training plans, Traceability matrices, Training materials
- Assist Senior Business Analysts to successfully liaise between clients and the technical team to interpret and ensure that business requirements are accurately reflected in the solution
- Data migration with transformations based on client requirements
- Other duties as required
Pre-Sales / Sales Support
- Participate in discovery and analysis of client needs
- Assist in the production of demo scripts and assist in preparation of demo environment
- May assist in live demonstrations with clients