• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 21st Sep 2022

• We are looking for a motivated Business Systems and Data Analyst who is ready to jump in, contribute and make a difference.
• The Business Systems and Data Analyst is a key contributor who learns and understands the current business processes and uses their ability and expertise to recommend well-reasoned ways of enhancing, re-architecting, and improving business processes and technical solutions to support business requirements.
• Business Systems and Data Analyst will be responsible for analyzing, reporting, and developing recommendations on data related to complex and varied business metrics.

Responsibilities

As a Business Support Analyst you will be

• Handling routine client assistance requests means of phone, advanced, or talk channels through viable correspondence and issues settling abilities.
• Leading active communication and critical thinking abilities, just as being alright with performing multiple tasks, depending on the situation.
• Helping clients each day by vivaciously captivating in a quick-moving, consecutive call climate by means of telephone or on the web
• Bringing empathy to customer inquiries.
• Using different frameworks to react to, investigate and record client requests
• Utilizing proactive and intuitive techniques to elevate the customer experience
• Retaining deep knowledge of BizMerlinHR s products with the ability to convey features and benefits
• Embracing the commitment to customer service and nourish brand loyalty

Requirements

What We re Looking For

• Bachelor s Degree(Required)
• Excellent listening skills with the ability to demonstrate understanding of the customer s needs
• Strong problem solving
• Patience and empathy
• Positive attitude with a customer-service orientation
• Detail-oriented with a focus on quality and accuracy, ability to multitask
• Strong sense of urgency and commitment to excellence.