• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 8th Nov 2022

Interested candidates can coordinate with me for fix their interview (10AM -8PM).

HR Connect- Anuradha: +91-92190-17350

About The Tech Mahindra
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise. We are a USD 4.0 billion company with 107,100+ professionals across 90 countries, helping over 800 global customers including Fortune 500 companies. Our innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value to our stakeholders. Tech Mahindra is also amongst the Fab 50 companies in Asia as per the Forbes 2014 List.
We are part of the USD 16.9 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology, after-market and vacation ownership.

Key Highlights-
Designation: Customer Service Associate (Voice & Non-Voice)
Qualification Required: Graduate / Post Graduate / Under-Graduate
Experience Required: 0 - 5 Years
Process- Leading Food Order Process (50% Calling & 50% Backend)
Skills Required: Good Communication skills and basic computer knowledge

Job Roles & Responsibilities:

• Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
• Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
• Process orders, forms and applications.
• Follow up to ensure that appropriate actions were taken on customers' requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.

Knowledge, Skills and Attitude:

• Should have soft spoken skills.
• Should have good English communication skills.
• Should be very confident and presentable.
• Fresher also welcome
• Energy levels should be high

Qualification and Experience: Undergraduates/Graduates/Post Graduates/Drop-out

Compensation & Benefits: Rs. 12000 - Rs. 14000 in hand per Month qualification, experience and interview. ESIC, PF & Gratuity, as per applicable law.

Best of Luck !