Required Skills

Email Process International Voice Process night shift Claims US Shift customer service Customer Care call center UK Shift travel International BPO

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 25th Aug 2022


Position: International Assistance coordinator

Location: Andheri- Mumbai

Education: Minimum: Graduate in any discipline.

Experience: 2 + years in customer service/referral specialist and/or call center experience Travel, Healthcare, Insurance, Hospitality, Assistance Agency exposure preferred

Roles & responsibility:

Open to work in rotating shifts which includes night shifts in a 24x7 work environment.

Ability to speak in English and Hindi Resolve customer queries on calls and e-mails, complaints, problems and transactions coherent with agreed service standards and EUROP ASSISTANCE policies.

Implement policies and procedures related to the flow of information and systems used within the operation.

Establish & constantly strive to increase standards of performance for the operation Co-ordinate with the client and the relevant departments towards resolution of customers case Job location may be subject to movement as per Business needs

Company Information