Required Skills

technical discussions cloud resource optimization remote support managed services root cause

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 21st Jul 2022


Roles and Responsibilities

  • Design, migrate, and integrate customer systems with AWS
  • Create and maintain custom scripts and automations to increase system efficiency and lower the human intervention time on any tasks
  • Perform ongoing performance tuning, upgrades, and resource optimization as directed/requested
  • Provide remote support for Syntax AWS Managed Services clients via all channels (Help Desk, phone, email), adhering to SLA guidelines and providing thorough and timely communication
  • Interact with Technical and Application Consultants and customer staff to support, scale, and maintain customer cloud-hosted infrastructure, according to best practices and customer requirements
  • Assist with root cause and failure analysis to resolve systems problems
  • Effectively lead detailed technical discussions and perform analysis/design to ensure customer needs are met.

Desired Candidate Profile

  • 2-5 years experience in an AWS system administrator role
  • A solid mix of 5+ years of Windows/Linux system administration, storage, and network experience, along with creativity and superb communication abilities, to provide consultative support to clients.
  • Able to prioritize various client deadlines, work on multiple tasks throughout the work week, and coordinate with other team members to serve customers effectively.
  • Self-driven and able to work independently with minimal direction, as well as in collaboration with team members, and provide direction/guidance to junior staff.
  • Experience with the following technologies/skills are required:
  • English language fluency
  • AWS experience, including administration of systems via AWS console, as well as experience with a variety of AWS products and services
  • Knowledge of servers, networks, storage, client-server systems, and firewalls
  • Advanced working knowledge of Windows and/or Linux operating systems system architecture and design, as well as experience with supporting and troubleshooting stability and performance issues
  • Knowledgeable in core network services including DHCP, DNS, IP routing, VLANs, layer 2/3 routing, and load balancing
  • Knowledge and experience configurating routers and switches
  • Knowledge and experience configurating point-to-point VPN and/or DMVPN
  • Experience reading, writing, or modifying PowerShell and Bash scripts
  • Experience reading, writing, or modifying Python code
  • Experience using git
  • In addition to the specific skills listed above, experience with any of the following items would be a plus:
  • Automation experience (Puppet, Chef, Salt, or Ansible)
  • Working knowledge of software-defined lifecycles, product packaging, and deployments
  • SQL or Oracle database administration (Backup, Restore, Tuning, Monitoring, Management)
  • ITIL/PCI/SOX/SOC I/SOC II compliance experience/training
  • Oracle JD Edwards, EBS, or SAP experience
  • Information & system security including cloud access controls and monitoring
  • Server Optimization and Hardening, Vulnerability Research and Remediation
  • Solid understanding of and deep experience with virtualization technologies (e.g., VMWare/hyper-V)
  • Experience with storage configuration and management
  • Must possess the following AWS certifications:
  • At least 1 from: AWS Associate Solutions Architect, DevOps, or SysOps

Company Information