Description / Responsibilities
- Evaluating business processes, anticipating requirements (business and functional), uncovering areas for improvement, developing and implementing solutions.
- Developing requirements documents: goal model, functional modeling, business process, customer interactions/wireframes; writing high-level user requirements (Epics and User Stories) and Process flows/analysis in JIRA.
- Preparing prerequisites use cases, acceptance criteria, end business testing requirements and formal requirements documentation.
- Understanding of the music distribution (digital and physical) industry to suggest new features and enhance existing features.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.
- Performing requirements analysis.
- Documenting and communicating the results of your efforts.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Demonstrations of new functionality to business and technology users.
- Work in tandem with the team to produce user manual and system documents in the desired format.
- Competitor analysis to suggest additions and improvements.
- Working closely with clients, technicians, and managerial staff.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Managing projects and monitoring performance.
- Updating, implementing and maintaining procedures.
- Prioritizing initiatives based on business needs and requirements.
- Serving as a liaison between stakeholders and users.
- Monitoring deliverables and ensuring timely completion of projects.
Experience
Education and Qualification:
Skills Required
- Primary expertise as a techno-functional resource.
- Experience to include data analysis, interpretation, research design, implementation and report writing.
- Must be experienced in translating business needs into research strategies and actionable recommendations.
- Must have the ability to successfully manage and deliver multiple projects in a deadline-driven environment.
- Proficient with tools like Jira, Trello, Wiki, Ms-Word, Excel, Whimsical, and Visio, etc.
- Have a good experience of the Agile Process (Scrum and Kanban).
- Comprehends end to end business life cycle and stated/unstated needs of the customer in order to provide value.
- Shows a good understanding of the music distribution (digital and physical) domain and visualizes new features and requirements from the industry best practice and documents them for technical implementation.
- Good listener and values others inputs and responds appropriately.