Required Skills

IT Helpdesk

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 30th Jul 2022

JOB DETAIL

Requirements:
• 1-6 years of experience working in IT Support (Helpdesk, Servicedesk)
• English proficiency (particularly in writing), Business English certificate would be a plus
• Superb English and communication and team working capabilities
• University degree preferably in IT or electronics
• Strong IT awareness and technical acumen. SQL knowledge would be a big plus
• Experience in troubleshooting PC and Windows related incidents, problem solving and administration
• Good knowledge of internet networks, VM & Cloud solutions O365, AD. Microsoft certificates would be a plus

  • High level of honesty and integrity
    • Good analytical and interpersonal skills
  • They should have ability to work in various shifts in 24/7 support model

Scope of responsibilities:

  • Handle day to day request
  • Handle Service desk Chat
  • IP Monitoring tool

Company Information