Greetings from Mindgate Solutions (https://www.mindgate.in/)
Mindgate Solutions has been in the forefront of the payments revolution from its inception, an outlook which has made it a key global player in payments technology and transaction processing. From building new generation payment gateways to mobile-based collections and payments platforms like RTP & UPI, Mindgate has been the true leader in the space.
Roles & Responsibilities:
- Will closely analyze processes and collate insights into business improvement
- Will maintain good rapport with internal and external stakeholders
- Time to time will initiate strategic projects to improve business metrics for internal KPIs and for client KPIs
- Training, Guiding, Motivating, Monitoring & Leading the team from the front
- Strong Networking Skills with the client representatives and employees.
- Ensure a strong compliance posture and sustained IT Security
Education and Experience:
- Should be a Graduate, preferably a PG in Management
- Should have worked for at least 10-12 years
- Sound understanding of Customer Needs in BFSI businesses.
- Ability to implement end to end Control Processes.
- Should be comfortable with developing/customizing Quality Management Systems.
- Should have led Transactional Quality earlier as a Deputy Manager/ Manager.
- Should have strong client and stakeholder communication capability.
- Should be comfortable handling data, analysing trends and identifying solutions.
- Ideally should have certifications, including Green Belt, Lean, etc.
- Should have excellent interpersonal skills
- Should be comfortable in multi-tasking
- Should be an expert in Data Representation through Excel, Word and PPT
- Should reflect close attention to detail