Required Skills

ERP Interpersonal skills Sales Excel QAD Billing Legal Research Order processing Salesforce CRM

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 21st Dec 2022


  • Responsible for performing additional activities such as customer setup, order documents,UCA file collection, etc

  • Ensure service level agreements (SLAs) standards are met or exceeded. Timeliness and the quality of the SSC Renewal output, among other SLA s will be monitored to ensure standard end-to-end business processes are followed.

  • Review, research, prioritize and respond to sales, renewals, partners and distributors and customer inquiries related to renewal related topics

  • Perform daily functions with QAD Values: Drive for Results, Do the Right Thing, Extreme Ownership, Commit to the Team and Challenge the status Quo. Use those values to build strong working relationships across QAD, including deal desk, sales, renewals/customer success, legal, revenue and services team.

  • Qualifications

  • Bachelors degree in Accounting/Finance preferred.

  • 2+ years in contract renewal process (i.e. customer order processing) a plus. Experience in Shared Services of a multi-national company preferred

  • Expert in Google Sheet and other Google Suite, MS Excel. Knowledge of ERP systems, Salesforce CRM, CPQ and any other billing systems.. Ability to quickly learn new applications

  • Excellent communication and problem solving skills. High energy with strong interpersonal skills when working with cross functional departments. Excellent critical thinking skills. Strong attention to detail and ability to meet tight deadlines.

  • Additional Information
    • Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
    • Opportunity to join a growing business, launching into its next phase of expansion and transformation.
    • Collaborative culture of smart and hard-working people who support one another to get the job done.
    • An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
    • Compensation packages based on experience and desired skill set


Company Information