• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 25th May 2022

Roles and Responsibilities

Competencies

Evaluate various approaches to implement effective Salesforce Sales Cloud based solutions, take end-to-end ownership of feature releases, work in a fast-paced, collaborative environment, and in a cross-functional team.

Facilitating and developing future state design considerations including Salesforce Prototyping using lightning components, make configurational changes within Salesforce using AppExchange, and/or other products.

Preparing final analysis reports and dashboards for the stakeholders to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends.

Participate in key meetings with clients including requirement sessions, system demos and user acceptance testing.

Strong understanding of the Salesforce platform, with the ability to customize standard and custom objects, formula fields, process automation, reports/dashboards, and use data tools (Excel + Data Loader or similar)

Work with internal stakeholders and CRM Product Owner to create, maintain, and distribute performance dashboards for KPIs, measurable through Salesforce CRM.

Participate in cross-functional teams that address issues involving CRM and business operations, act in a consultative capacity to ensure Salesforce optimization.

Strong grasp of both administrator and developer areas of the Salesforce platform, understanding when and why to use declarative and programmatic solutions.

Client Management / Stakeholder Management

Develop cordial and trust-based relationship with clients (EST hours) and own team, and fully own the service delivery of client requests.

Candidate Profile:

Salesforce Certified

5+ years relevant experience in acting as Salesforce Administrator/Developer

Salesforce Administrator/Developer Certification.

Experience with Lightning framework, Apex, SOQL. Experience creating custom objects, process automations, external integrations, using data tools, etc.

Organizational skills and attention to detail with the ability to multi-task in a fast-paced environment with competing priorities

Ability to effectively collaborate with project managers, business stakeholders, and other technical resources to design and deliver new features and functionality

Analytical mind with a problem-solving aptitude, critical thinking, and ability to deal with pressure are essential for this position.

Essential Qualification:

Bachelor’s degree in IT or equivalent required relevant experience. Masters/degree in Business Analytics is preferable.