• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 8th Aug 2022

The Role

• Supporting SharePoint environment with client request and requirements.

• Understanding the issues/queries properly to resolve with utmost satisfaction.

Required Skills

• 2 - 5 years of experience in SharePoint level 2/3 support

• Knowledge of application support and maintenance tools like Remedy, Zendesk, ServiceNow

• Knowledge of ITIL process incident priority 1/2 tickets, service request and change request process

• Experience with agile, waterfall software development processes

• Experience implementing code analysis tools like SonarQub

• Excellent communication skills, including client-facing abilities