The Inside Sales Manager will monitor sales metrics and manage the entire sales administration process. They will collaborate with various internal professionals, so it s essential that they have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals.
Ultimately, the Inside Sales Manager should be able to build a high-performance sales team to ensure customer satisfaction.
Work on Fresh prospecting of targeted accounts + inbound leads
Responsibilities
- Create an inside sales structure / function
- Set and track sales targets for your team
- Suggest and implement improvements in the sales administration process
- Prepare monthly, quarterly and annual sales forecasts
- Use customer feedback to generate ideas about new features or services
- Research and discover methods to increase customer engagement
- Ensure sales, finance and legal policies and procedures are met
- Build an open-communication environment for your team
- Liaise with Marketing and client servicing departments to ensure brand consistency and increase sales
- Manage maintain a minimum of 30-40 completed calls per day primarily targeting decision makers.
- Ensuring daily/week updates of pipeline provide accurate forecast to the sales leadership team on an ongoing basis using Salesforce CRM
- Participate in weekly/bi-weekly forecast review meetings with all the partners to review the progress towards revenue and growth goals.
- Build relationship with key stakeholders in the organization and have monthly/ quarterly meeting cadence.
- Candidate should Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
- Understand customer needs and requirements.
- Route qualified opportunities to the appropriate sales executives for further development and closure.
- Close sales and achieve quarterly quotas.
- Research accounts identify key players and generate interest.
- Maintain and expand your database of prospects within your assigned territory.
- Team with channel partners to build pipeline and close deals.
- Perform effective online demos / pitches to prospects.
Requirements
- 4-6 years Proven work experience as an Inside sales manager in B2B services (creative / content / software development / mobile apps)
- Hands on experience with CRM software and MS Excel
- Excellent written and spoken English
- In-depth understanding of the sales administration process
- Excellent interpersonal and team management skills
- Strong analytical and organizational skills
- Numerical abilities and problem-solving attitude
- Degree in Sales, Business Administration or relevant field