Qualification/ Experience
- A holder of a Regular Bachelor s degree or greater.
- Total experience: 5+ years.
- Experience as Business Analyst, Product Owner, or similar experience interfacing between a business and a development group
Normal business Timings
- Will be 12 noon to 9 pm IST with some odd hours and weekends.
- For initial 3 months the work timings will be 1 pm IST to 10 pm IST to invest in learning and overlapping with the US teams.
Essential Tech-BA experience
- Proficient in the card processing industry (preferably TS2)
- Experience in interacting with the Clients
- Technical development experience in Mainframe (COBOL, CICS, IMS, DB2, JCL, VSAM, TSO/ISPF) with programming languages and database query tools
- Experience in interacting with the Clients
- Business Analyst Experience in understanding Client requirement and create low level code logics in Mainframe along with flows.
- API Testing and Integrating APIs into enterprise applications
- Understanding of user experience, user centered design and responsive web design
- Well versed with Requirement elicitation , Requirement grooming, Sprint Backlog management and Estimations in Agile environment
- Able to debug independently, able to debug UI issues
Essential other experience
- Strong experience of working with the US teams.
- Proficient in English, good oral and written communication skills
- Subject matter expert on all things - represent product process, product organization and product escalations
- Drive for process improvement and design.
- Ability to work with precision on multiple projects under rigorous deadlines, and extended daily schedules when necessary, while working both independently and as part of a team.
- Positive attitude under pressure, outgoing, approachable and proactive and the ability to elicit cooperation from a wide variety of sources
- Self-Driven and extremely autonomous
- Creates various training materials and trains various teams
- Flexible in work timings. May need to work in odd hours or weekends occassionally eg. early / late, weekends etc.
- Understanding of the architecture and application design.
- Quick Issue Identification/Resolution
- Commitment to excellence
- Excellent customer service skills. Understands external and internal customer expectations
- Ability to think logically/analytically, understand business need.
- Strong research skills, Strong problem resolution skills
- Team Player with strong time management and presentation skills
- Understands external and internal customer expectations
- Adaptability, Portray a positive attitude, Flexible ,Multitask orientated.
- Accept guidance, Listen well and utilize information.
- Should have some knowledge / experience of Google Suite, MS Office
Good to have Tech
- Certified Business Analyst Professional certification
- Conversion / migration projects
- Project Management Professional certification
- Certified Scrum Product Owner or equivalent certification
- Any new technologies like AWS, Python, ReactJS, MYSQL