Roles and Responsibilities
- Requirement gathering for web and app development projects
- Preparation of necessary docs(RFP, SOW, NDAs and POC) for the clients requirement.
- Understanding the default software/applications products and services of Webkul and its functionalities(at workflow level) for a personalized explanation of the same to the clients.
- Handling customer's pre-sales and post-sales queries over various communication
- mediums like calls/ mails/ skype/ helpdesk/ social networking sites.
- Project assignment and being clients major communication for ongoing projects.
- Managing project delivery(It covers check of all the SOW points agreed)
- Assigning the technical queries/issues of clients to the technical departments.
- Preparing a full User guide(technical doc/content) of the products for Webkuls products, Services and customers in written and video format as well.
- Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
- Market research of the products.
- Responsible for new partnerships of the organization, acting as a bridge between
- client-side and organization.
- Full-time office job, No fieldwork.
Desired Candidate Profile
- Knowledge of Web and app end technology.
- Must have experience in technical projects requirement gathering.
- Must have +1 experience in technical project sales and project handling.
- Must have experience of doing client meetings(for Tech Sales, requirement gathering and project management)
- Good analytical approach for understanding flow and pattern. Also, useful for breaking down clients requirements at modular level.
- Good observation of technical workflow in the app, websites and software tools.
- Learning new softwares tools, platforms and tech stacks.
- Updated with latest technologies and market leaders.
- Problem solver with sound attention to details.
- Understanding & drafting of Business Proposals, POC, SOW, NDA and RFPs.
- Excellent presentation and emailing skills.
- Should be Excellent in communication as well as written English.
- Willingness to learn.
- Ready to take challenges and flexible.
- Knowledge of eCommerce platforms(like Magento, Opencart, Bagisto, shopify
- WooCommerce, etc) would be considered as a plus-point.
- Good knowledge of the E-Commerce industry modules will be considered as a plus-point.
- Basic knowledge of tech stacks like PHP, React JS, Android, iOS, Flutter, APIs, etc along with integration work will be considered as a high plus-point.
Perks and Benefits
- Employees Family Health Insurance,
- Employee Health Insurance.
- Late-night meal facility.
- Innumerable in house & outdoor
- Cab facility available in late-night
- Various compensations & bonuses.
- No dress code
- Festival Celebration
- Employees B'day celebration.
- Hobby club
- Mini Gym
- Cafeteria facility