Required Skills

adobe dell ibm accenture EXL

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 8th Nov 2022

JOB DETAIL

Roles and Responsibilities

 

Greetings from KVC CONSULTANTS LTD.


 

We are looking for people with min 3 year of L2 Desktop Support experience for ITES Company based out of Noida.


 

Job Description:


 

-Provide L2 Level Customer Support

 

- Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.

 

- Resolve tickets Analyze customer reported information to identify problems and concerns.

 

- Perform problem research and testing when necessary.

 

- Deliver high quality and timely resolutions to problems.

 

- Initiate follow-up to other service areas when appropriate.

 

- Perform other duties and responsibilities as necessary.


 

Eligibility:


 

- 3 plus year of experience in Desktop Support

 

- Good communication skills


 

Educational Qualification:


 

Only Tech Graduates : ( Btech's / B.E's / B.SC-- Cs)


 

Compensation: Rs 4,00,000 - 5,00,000 /--- (Hike on last drawn)


 

Shift:24*7


 

Work Days:5 days working with 2 days rotational offs


 

CALL --

 

SONAL -- 9821182651

 

Job location :Noida

 

NAZIA -- 9628373761


 

#NO PLACEMENT CAHRGES#


 

Regards,

 

HR team

 

KVC CONSULTANTS LTD



 

PF // ESIC Benefits & CABS


 

Company Information