• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 1st Jun 2022

• System Administration Database Management
• User/profile/role management
• Security and data back-ups
• Duplicate management and database cleaning
• Management of Salesforce and Pardot integration
• Management of other 3 rd party integrations
  User Support Training
• Troubleshoot day-to-day technical queries from users and help them create ad-hoc reports and dashboards
• Develop and maintain training materials and provide training to end-users
• Manage onboarding of new users Improvement
• Act as the go-to expert on all things Salesforce, developing strategy and setting priorities for development roadmap along with platform head
• Continually gather requirements from users and implement improvements to ensure requirements are met
• Stay up-to-date with the latest releases from Salesforce in order to identify and implement the most relevant new functionalities
• Identify and implement opportunities for increased productivity through workflows and 3rd party integrations
• Collaborate with Sales Management to help define and improve sales team processes that operate within Salesforce
• Maintain and improve reporting infrastructure

Skills Requirements

Required

• 2+ years hands-on experience as a Salesforce administrator
  Hands on experience on HTML 5, Angular, Web API will be added advantage
• Professional-level English
• Experience working with and implementing 3rd party integrations
  Breadth of knowledge of Salesforce functionalities (rather than deep expertise in one area)
• Willingness to take ownership of Salesforce and proactively collaborate with users and management

Desired

• Salesforce Advanced Administrator Certification
  Pardot administration experience
• Experience working within a consulting / research organization
• A background in software development (particularly database development)