The Candidate
The Senior Software Developer will be involved in handling multiple projects simultaneously and is expected to deliver high-quality work under pressure. An ideal team member will be the one who is motivated and driven towards his/her work and is passionate about learning.
Job Description
Provide technical and functional assistance to FranConnect by performing the following duties:
- Take ownership for resolving complex technical issues and requests.
- Troubleshoot and simulate complex issues to find solutions and technical fixes.
- Prepare database queries for troubleshooting database related concerns and understand database relationship schema.
- Should be able to manage, prioritize, and timely deliver multiple projects.
- Engage in verbal and written communication with customers and across teams to provide technical insights, guidance, and recommendations regarding FranConnect software applications.
- Master FranConnect specific tools and troubleshooting procedures by following company and industry best practices.
- Contribute technical and functional content to the product knowledge base
- Building inter-team relationships to promote technical growth and improve the overall turnaround time of assigned tasks.
- Obtain a thorough understanding of FranConnect software products, both technical and functional.
- Open for contributing in process improvement and providing feedback to management in an ongoing effort to improve customer service.
The ideal candidate should also possess the following skills:
- Able to work independently and efficiently to meet deadlines.
- Able to promptly address requests and queries.
- Multitasker, self-motivated, detail-oriented, responsible, and organized
- Excellent Communication (Oral and Written), Interpersonal, Organizational, and Presentation skills.
- Adherence to Information Security guidelines.
Desired Candidate Profile
A team player with expertise in debugging, problem-solving and software development having strong technical and communication skills
- Understanding of SDLC methodologies, Agile process
- Hand-on in Java / J2EE, Servlets, Tomcat, REST, SOAP, XML, HTML, Junit
- Knowledge of framework - MVC/Struts/Spring/Hibernate
- Understanding of REST, SOAP
- Knowledge of Scripting Language - JavaScript, AJAX, JQuery
- Knowledge of Database - MySQL, PostgreSQL, Mongo
- Excellent communication, documentation, reporting skills and onsite-offshore communication
- Experience in Java 8, Microservices, Spring Boot and AWS will be an add-on.
- Familiarity with modern tools such as GIT, Jenkins, Jira, Confluence will be an add-on.