- 2-3 years of build/release and configuration management
- Experience in deploying and configuring in web-based applications using IIS6 and IIS7.5
- Work directly with QA and Customer Service Team to provide regular support aligned with a
model of planned releases
- Working knowledge of relational database management system (SSMS)
- Bachelor of Science Degree from an accredited college or university or relevant Professional
experience
Candidate Requirements:
This role requires a seasoned, skilled, independent, self-motivated, and smart individual, who isexperienced with 24 7 mission-critical cloud infrastructure, operations, processes, tools, and practices.
The ideal candidate must possess excellent communication skills, including ability to interact and work with staff and leadership at all levels, in person as well as over email, phone, and video.
- 4+ years of experience in IT including experience in a cloud, online services, or SaaS product-based
organization.
- Significant practical experience managing or supporting large-scale on-prem and public cloud
infrastructure, including:
- Sizeable AWS/Azure public cloud infrastructure
- Configuration management and infrastructure automation platforms, e.g. Chef, Jenkins,
Terraform, AWS CloudFormation
- Infrastructure and application monitoring tools, e.g. Datadog, New Relic, Splunk.
- Significant practical experience with 24 7 support or administration of large-scale,
transaction-intensive, multi-site, international IT infrastructure operations involving
hundreds of servers and 99.99% SLA.
- Good working knowledge of Windows and Linux operating systems, virtualization, SQL
and/or NoSQL databases, servers, storage, web servers, networking concepts, and
infrastructure security.
- Practical experience or a high level of comfort working with multiple teams in a fastmoving, agile software development environment.
- Good understanding of incident and change management processes in an agile
environment
- Flexibility, adaptability, and ability to deal with ambiguous situations on a consistent basis.
- Strong work ethic, highly organized, able to work independently with minimal supervision.