Required Skills

sap crm Ui Design Principles

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 6th Aug 2022




  •     Be the part of SAP CRM Team as Technical specialist for Datwyler Group companies 
    •    Support in a daily operations for SAP CRM module on technical domain & collaborate with cross functional experts within Datwyler Group companies
    •    Involvement in project related discussion to identify technical requirement, perform technical analysis & implement the changes



  •     Acts as the technical expert for SAP CRM/C4C domain for Cloud for Sales module. 
    •    Actively participate in business requirement discussion and make analysis on custom requirement using application cloud studio kit
    •    Troubleshoot, identify and resolve problems that occur in SAP CRM/C4C Module (Cloud for Sales)
    •    Provide technical designs on gathered requirements from functional expert/key users/end users that does not fit to standard capabilities
    •    Works on Service Now on daily basis to monitor and provide solution on incidents raised by end users or colleagues
    •    Provide problem resolution for SAP CRM/C4C support issues to internal business partners and maintain support logs and technical documentation
    •    Involved in the lifecycle of SAP CRM/C4C projects from design through go-live, having exposure on Cloud for Service/Marketing is plus
    •    Provide solid, error free and efficient technical solutions with the minimum of lead & management supervision 
    •    Working knowledge of the SAP CPI/SAP SD for the integrated business processes with SAP CRM/C4C module at least to the basic level
    •    Provide support on SAP C4C Accounts/Quotes PDF output development using Adobe Life Cycle design tool
    •    Monitor/troubleshoot the SAP C4C web message monitoring /SAP CPI monitoring/SAP ERP&S4 Idoc monitoring
    •    Provide support to the SAP CRM/C4C interface with SAP & third party application
    •    Assist with SAP C4C’s enhanced features upon every quarterly upgrades and adjust the system.
    •    Provide support on SAP C4C merge & change project execution after release upgrades 
    •    Perform technical expertise from development, unit testing to implementation of all custom requirements and keep the technical documentation up to date
    •    Provide effective and timely oral and written communications to management, peers and users.
    •    Identification and escalation of issues and risks to management in a timely manner



  •     Minimum 2-3 years’ working experience in SAP CRM/C4C cloud for sales module as technical expert
    •    Minimum 1 life cycle SAP CRM project implementations with basic understanding of business processes is preferred
    •    Good understanding of SAP Cloud Applications Studio to carry out custom development on SAP C4C application
    •    Highly skilled in ABSL, UI Script, UI designer, C4C Web Services (SOAP) ODATA API in Cloud Applications Studio (SDK) to develop and deploy C4C solutions
    •    Excellent understanding of Business flow & expertise in requirement gathering from business department.
    •    Strong debugging and problem solving skills in SAP C4C. Experience in Mashup, Approval Process, Data Source and reports, Custom Form development, External Web service Integration
    •    Experience in developing custom objects and PDI in C4C is a must
    •    Familiar with Integration between C4C and SAP ERP on premise/S4 Hana/Third party application using CPI
    •    Good understanding of Adobe Life Cycle Designer tool
    •    Certification in SAP C4C Technical or Cloud Application Studio is a plus
    •    Self-starter, Good team player, Good Communication and Analytical skill
    •    Fluent in spoken and written English
    •    Proactive attitude and capability to work with a minimum guidance
    •    Capability to work in a multi-cultural environment 
    •    Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
    •    Willingness to travel on-site as and when required



  •     Key and End users Survey
    •    SLAs - Incident Management resolution
    •    On-time support of project tasks



  •     Reports to: SAP CRM Lead Consultant
    •    Interacts with: Key Users, End Users, external Partners or suppliers, peer groups in ICT

Company Information