• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 28th Oct 2022

Responsibilities and Duties

• Seek, process and execute client requests and product orders
• Answer queries regarding product services, processes and if required direct them to the business development executive manager
• Assist clients to use the services and keep them updated about the progress of the same.
• Coordinate with internal teams to ensure timely fulfillment of services
• Maintain trackers, reports for client interaction, service usage
• Weekly updates for outstanding payments
• Collect feedback and resolve client complaints

Key Skills

• Customer Service, Communications, Customer Relations, Customer Relationship Management, CRM, Excel, Written Communication, Written Correspondence

Requirements

• Qualification- Graduate
• Experience: 1 - 3 years (Freshers with good communication skills can apply)