Required Skills

bpo International Call Center ITES Call Center Customer Support Customer Care Voice Process

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 10th Nov 2022


We ahve urgent requirement for Dy Manager_BPO Process for Pune Location.


Position: Deputy Manager

Experience : Telecom experience 5-10 years

Client : Indian MNC

Location: Pune

Process: Voice/ Non-Voice

Shift : Australia Timings - 4:30 am to 1:03 pm. 24/7 work environment might be required to work on weekends.

Qualification: Graduate

Experience Breakup : BPO Experience in Telecom Domain


Essential Hiring Skills


Team Building, Performance Management, Client Engagement, Coaching & Feedback, BQ Management, Problem Solving, Decision Making


Good to have Hiring Skills


Good to have hiring Skills from the candidate but not a show stopper to hire. It would be an add on over and above the Essential skills


Lean/Six Sigma Certified


Trainable Skills


A brief of the skills on which the employees will be trained on


Telecom Process Training




The Responsibilities which will be played by the role


Responsible for a team of 75-100 advisors and their performance, careers & growth. Would have 4/5 team leader reporting in to the person. This is a client facing role so the candidate needs to have good verbal & written communication skills.


Language Proficiency Level


Language Proficiency Level for each of the language mentioned on Languages column example - (English SVAR / Vercent score level), A1/ A2/B1/B2 level. Local language competency level.


Interested can share resume at or whatsapp : 9985258939



Vinay Kumar M

Company Information