UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 10th Nov 2022
We ahve urgent requirement for Dy Manager_BPO Process for Pune Location.
Position: Deputy Manager
Experience : Telecom experience 5-10 years
Client : Indian MNC
Process: Voice/ Non-Voice
Shift : Australia Timings - 4:30 am to 1:03 pm. 24/7 work environment might be required to work on weekends.
Experience Breakup : BPO Experience in Telecom Domain
Essential Hiring Skills
Team Building, Performance Management, Client Engagement, Coaching & Feedback, BQ Management, Problem Solving, Decision Making
Good to have Hiring Skills
Good to have hiring Skills from the candidate but not a show stopper to hire. It would be an add on over and above the Essential skills
Lean/Six Sigma Certified
A brief of the skills on which the employees will be trained on
Telecom Process Training
The Responsibilities which will be played by the role
Responsible for a team of 75-100 advisors and their performance, careers & growth. Would have 4/5 team leader reporting in to the person. This is a client facing role so the candidate needs to have good verbal & written communication skills.
Language Proficiency Level
Language Proficiency Level for each of the language mentioned on Languages column example - (English SVAR / Vercent score level), A1/ A2/B1/B2 level. Local language competency level.
Interested can share resume at firstname.lastname@example.org or whatsapp : 9985258939
Vinay Kumar M