A Leading Tourism company in UAE is looking for a Hotel Reservation Executive for B2B Dept.
- Responsibilities:
- Handling and managing reservations process through various communication platforms
- Handle inquiries and obtain correct information regarding details of reservation
- Confirm and process reservation requests.
- Ensure information pertaining to reservations are properly taken and entered into system
- Maintain and update all reservation transactions, availability
- Handle group bookings as well as end to end reservations processes
- Check arrival list for next day arrival bookings
- Work closely with Sales, Hotel contracting and operations and other departments, to ensure guest requirements are met
- Perform any other duties as assigned by management
- Requirements:
- Any Graduate
- Experience working in sales or reservations, preferably in the hospitality or travel industry.
- Customer-service experience.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Proficient in Microsoft office suite.
- Data entry experience.
- Flexible working hours.