Required Skills

ERP Hardware Networking Networking CCTV

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 9th Aug 2022


We have urgent opening for Contractual IT Support in Pune location.

Roles and Responsibilities

  • Complete IT setup for location having asset count of 250+ assets & Local Data Centre
    Experienced in managing all IT infrastructure (i.e. Servers, Vitalization, Thin Clients (N Computing), CCTV, EPABX & other IT infrastructure single handed
  • Understand & fulfilling users requests on IT applications like ERP, Ms-Office, Adobe suite & others business applications
  • Execute & manage local support of application & escalate to central IT in case of deviations via ITSM tool
  • Maintain SLA of all IT tickets raised for infra & applications and ensure resolution for the same with good user feedback and their wow experience
  • Manage and maintain local IT inventory with proper tagging and bi monthly asset verification
    Ensure local data backups, AD/WSUS, Antivirus, File & Print Servers, Thin clients servers with up-to-date patches & updates applied. Adhere to IT security procedures & processes
  • Manage & maintain CCTV, local network, User computer device, etc. Coordinate with vendors for timely resolution of issues
  • Manage & update daily Daily/Weekly/Monthly checklist & MIS reports with continuous improvements & user feedbacks
  • Manage & support new IT projects in accord of IT setup, train new users/IT executives & manage the local development of IT setup project
  • Golden opportunity to work on greenfield projects in conjunction with central project team to deliver each project on agreed timelines
  • Manage local IT Procurement & implementations
    Provide support in ERP Rollout to new & existing users
  • Responsible for DATA Backup & Restoration activity for Server & network equipment at all centers
  • Manage Antivirus, Ms office & other applications and other IT Security equipment
  • Logging of call with OEM / partners in case of any errors/break downs
  • Log all call in ITSM tool and provide resolution as per SLA
  • Resolve day to day issues related to Desktop, Laptop, Servers, Printer, Wi-Fi, etc. and provide updates to managers
  • Perform root-cause analysis on repeated issues to enable future prevention
  • Implement operate and maintain Server Virtualization
  • IT Asset Tagging and updating the same in IT Inventory Sheet
  • Adhere to IMAC process

Desired Candidate Profile

  • Candidate with 1.5+ years of experience
  • Any Graduate.
  • The requirement is for Contractual IT support for the duration of 5 months i.e. till 31st December, 2022
  • The candidate has to support various centres of Vibgyor Schools in Pune as and when required.
  • Base Location - Vibgyor High Hnjewadi

Interested candidate can send resume to


Company Information