Define overall roadmap for medium to long term ARR growth, with desirable SaaS metrics through a deep assessment of both organic and inorganic growth opportunities.
Build a sharp understanding of the continuously evolving SaaS landscape, trends in B2B Sales and GTM, Enterprise and Commercial Customer needs, and buying behavior related to sales technology.
Conduct an ongoing study of emerging business models, best practices, and product innovation across the Sales tech stack.
Track and pre-empt competitor and ecosystem dynamics and accordingly align our proactive response and market positioning with the leadership team.
Lead ongoing scenario planning basis market trends, growth outlook, and business implications.
Identify, define and scope high-impact strategic initiatives from time to time: with the objective expedite growth and improving business performance.
Strategic Initiatives:
Take end-to-end ownership of high-priority initiatives that are typically beyond business as usual. These would be defined from time to time, in consultation with the Chief of Staff and the CEO. Examples include:
Build a framework and blueprint for strategic partnerships across training partners, ISVs, and management consulting Firms.
Manage Ecosystem partnerships with other technology providers and SaaS players.
Create a best-in-class customer success engine to maximize business impact for clients.
Drive overall IPO readiness with internal systems and external stakeholder positioning, working closely with the CFO.
Operations:
Define and track cross-functional workflows, systems processes and work closely with cross-functional teams to deliver strategic projects.
Pre-empt dependencies and proactively solve them.
Drive, influence, and debottleneck functional leaders and teams for robust execution against current year plans as well as strategic projects.
Help functional leaders identify and bridge gaps between planning and execution.
Establish robust tracking review mechanisms, KPIs, and dashboards to track progress and flag risks.
Job Requirements:
3-5 years of experience in consulting, general management, operations, or strategy roles with a track record of consistent, outstanding achievements. Experience in strategy consulting, starting up or fast-growing SaaS organizations is preferred.
Hands-on, operational experience in the TMT domain (Technology, Media Telecom) and at least one function of a SaaS business, e.g. product development, sales, demand generation, etc., would be a big plus (though not a necessity for the role).
Sharp Problem-Solving Skills, Strategic Mindset and Business Acumen.
Ability to work in a dynamic and ambiguous environment. You will be required to drive structure and clarity where there is little or none in place.
Ability to, learn quickly, take initiative, drive complex projects and get things done.
Strong written and verbal communication skills.
Demonstrated ability to work with large, cross-functional, multi-geography teams.
Graduates and/or post-graduate degree from a Tier-1 institution is preferred.
This role will report to the CEO s Chief of Staff.