• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 20th Sep 2022

Job Title Executive

Department – Training & Development

Job Role

• Class Room Training (Culture & Communication) (Process Specific Training)
• Handling On Job Training (2 Weeks)
• Monitoring Calls
• Call Calibration
• 1-1 Feedback
• Good Knowledge on MS Office. (Creating presentations, Training Manuals etc.)
• Good energy levels.
• Demonstrate leadership skills with experience managing a batch of 25-30 trainees.
• Excellent verbal and written communication and presentation skills.
• Solid skills of persuasion and negotiation, paired with an innate ability to develop trust, confidence and consensus.
• Ability to execute policies, processes and procedures of the organization.
• Ensure full compliance with all company, departmental, legal, and regulatory requirements.
• Strong focus on Customer Service

Desired Skills

• 2 years of Trainer experience with an International BPO
• Minimum 1 year of Third Party Collections experience preferred
• Excellent communication skills
• Preferred Qualification – Any Graduate